Sr. Loan Originator · NMLS #35630
Here’s what buyers, homeowners, and agent partners say about working with us.
Vena and her team are amazing she helped us in every step and she was so patient and helpful
Thanks, Virna and your team for everything
Very professional and also very personable. They were always available when i had a questions or issues to address. They definitely have the process down! Very efficient!
Incredible and helpful through all aspects of home buying and closing!! Went above and beyond what a lender is expected to do.
Virna and her team were there for every question, concern that we had .! We started looking for over a year and asked lots of questions at times and no matter what she and her team answered to the best they could . I would highly recommend Envoy mortgage specially Virna for all your mortgage needs .
Thank you for helping us make our dreams come true..
Sincerely
Jason& Ana Douglas
Working with Virna and her team was AMAZING! She went over all of our options and took time to explain all the details. Our home buying process was complicated and took way longer than we thought to find a home, due to no fault of our broker or realtor. Just a tough market for what we were looking for. Through this process we had a lot of questions and needed to find the best mortgage for us. Virna gave us all the time and support we needed. We found the perfect home for us and she helped us finance it with a great rate and knew all the options available to us. We would highly recommend Virna for your next mortgage process. You will be very happy with the support and knowledge.
Envoy Mortgage staff professional touch is not in doubt. Client's interest is always considered when making decisions.
It was an absolute pleasure working with Virna and her team. Throughout the transaction, she was incredibly responsive, attentive, and always available to address any questions or concerns. Her professionalism and communication gave everyone involved great confidence in the execution and stability of the financing process. I highly recommend her and look forward to working together again in the future
We needed to complete the loan process very quickly. Virna and her Team were efficient, fast, professional and communicated everything very well. We recommend her to many colleagues, clients, and friends.
Virna and her team were amazing!!!! I will refer them to anyone and everyone looking to obtain a mortgage. I was not the most easiest case and you would have never known this with Virna. They were such a pleasure to work with and will continue to recommend them to anyone who is looking to purchase the new home!! Simply the best!!
Thank you so much Virna for everything you did for me on this loan I appreciate it
Virna and her team go above and beyond. I would be happy to recommend her to anyone.
Excellent!
Virna and her team were professional all through and made our mortgage application experience very smooth and pleasant. She was always available for questions and guidance, she was patient with us while we sorted through our options. I highly recommend her.
Virna and her team are very friendly, detail oriented and transparent when it comes to assisting with buying a home and refinancing. We have been extremely pleased with her and her team and would highly recommend them for your housing buying & financing needs! Virna is always available to answer your questions & clarify any confusions to ensure you understand the process & what you’re getting yourself into! She also very much cares for her clients & keeps a good relationship with you even after your transaction is complete. Again, highly highly recommend!!!
Just refinanced my mortgage with Virna Brown, and as always, it was a smooth and stress-free experience. I've trusted Virna with all of my mortgages and refinances over the years, and she consistently delivers. Virna and Paul make the entire process incredibly easy from start to finish. Their professionalism, responsiveness, and attention to detail really set them apart. I wouldn't use anyone else-highly recommend?
My experience was great because the whole team was very helpful, patient, and professional during the entire process. As a first-time home buyer, I had many questions, and they always took the time to explain everything clearly and make sure I understood each step. They worked hard to make the process smooth and kept me updated all the time. I really appreciate their support and dedication, and they made buying my house much less stressful. Thank you for your excellent service.
Working with Envoy Mortgage team and Virna Brown was an unbelievable experience. From day one, all my questions were answered and I was put at ease. I would HIGHLY recommend Envoy to anyone looking for mortgage or refinance needs. They were professional and so easy to work with every step of the way. I am extremely satisfied to say the least!!!
Excellent team of professionals, very punctual, and reliable when you need to ask questions. Also tech savy, most of the processing were handled electronically which was very convenient given my busy schedule..
They also have an office space for in person help as well. Overall very thorough
Always a smooth and quick process
Virna and Team, thank you for everything that you have done to get us through this process! We were continuously impressed by your responsiveness, thoroughness, and knowledge of anything and everything that came up! Virna made herself readily available; we would receive a response within minutes whenever we reached out, even on weekends, which helped alleviate the stress from questions that we had as we moved forward. She made the experience as first-time homebuyers much less stressful knowing that we were working with such experienced people. We would 1,000% recommend her team to anyone who is looking into mortgages!
This was our third time working with Virna and her team. They are incredible! So prompt and diligent! Highly recommend!
Virna is amazing! Truly a blessing to have found her. the process from the very beginning was smooth. She is reachable and available, communicates well, and extremely good at her Job. thank you for all your hard work and helping us close sooner than intended!!
Excellent service.
She is awesome
Getting a mortgage can be a hassle but not if you know an awesome person like Virna. I known Virna over 10 years ago and through all those years she always answered her phone or get back to us right away (no one else do that ) she always do what she says and delivers in time. We highly recommend Virna and Envoy mortgage.
I've interacted with Envoy Mortgage multiple times now and Virna's team always make the end-to-end experience easy to get through and understood. We encountered a lien from a prior owner against our home and Virna's team tracked down the parties involved and resolved it without needing much from us, which was a tremendous help.
She is an awesome and helpful person
We had been pre-approved by our bank but after the seller accepted our offer they wanted us to change our loan lender and that's when our Realtor connected us to Virna and her team at Envoy. They answered every email within minutes, worked on our case even past midnight and were always available to answer any questions my Husbands and I had. They were exceptional and I am so glad we chose this team at Envoy for our home purchase. I would recommend Virna and her team to family & friends any day. Truly grateful to have worked with them to purchase our dream home.
I worked with Virna and her team to remortgage and they were just as helpful as when I worked with them to secure my original mortgage! I enjoyed being able to work with them again and they were awesome at answering all my questions. I would recommend them to everyone!
Thank you so much I appreciate you guys help
I had the privilege of working with Virna Brown and her colleague Paul Nettle as Envoy Mortgage during my mortgage process, and I can confidently say that they were outstanding! From the start, Virna was incredibly patient, taking the time to answer all of my questions and walking me through each step. She made sure I understood everything, no matter how small the detail, and her clear communication gave me a sense of confidence throughout the process. One of the things that really stood out to me was how responsive they were. Emails were answered quickly, and they were always available to offer support. Virna even gave me her personal cell phone number to ensure I could reach her with any urgent questions, especially while I was waiting for the seller to accept my offer. This level of accessibility made a huge difference in reducing any stress or uncertainty during the process. Thanks to Virna and Paul, what could have been a stressful experience was smooth and manageable. I truly appreciate all their hard work and dedication. Highly recommend them to anyone looking for a trustworthy, patient, and responsive mortgage team!
One word - Fantastic!!
Very appreciative of the amount of effort put in by Virna and her team that resulted in seamless coordination, communication, and execution
Absolutely Superb Team of Mortgage Lenders not only did they make it easy and make sure I understood every aspect of the process they continuously stayed on top of everything preparing me to close 2 weeks early on my property! 10 out of 10 would use Virna and Team Again... Thank you so much Virna for the best experience!
Refinancing and investment property for a cash out is not as easy as I thought it would be because that word "Investment and cashing out" put interest at it higher rate which make me to almost give up. Thanks to the effort of Virna and her Team.
Refinancing and investment property for a cash out is not as easy as I thought, this is because of that word "Investment property and cash out" that put interest at it higher rate which make me to almost give up. Thanks to the effort of Virna and her Team.
Envoy Mortgage and Virna Brown were so easy to work with. Communication lines were always open. She answered all my questions and put me at ease right away. The process was efficient and seamless. 10/10!!
I will have no hesitation whatsoever in proudly recommending people to you.
Virna is Great to work with , professional , and she made the process so easy and simple .
I wish I financed with her in the past .
Highly recommended
Virna is the best! From start to finish Virna made sure everything was moving smoothly and completed in a timely manner. She takes her time to explain anything and everything you ask to make sure you understand the process. If you want a highly knowledgeable, trustworthy and all around great individual handling your purchase then Virna is the clear option to go with.
We had a fantastic experience working with Virna! She was incredibly helpful, responsive, and patient throughout the entire process. She explained everything clearly, answered all our questions right away, and never left us feeling lost or overwhelmed. What truly stood out was how much heart she puts into her work. She gave us her full time and energy, always making sure we understood every step — even the complicated ones. Whenever we felt discouraged, she lifted us up and motivated us to keep going. Her support made all the difference. Virna truly went above and beyond in every way, and we are genuinely happy and grateful that we worked with her. If we ever have the opportunity to work with her again in the future, we definitely will — without a doubt! Highly recommended!
10/10
Excellent support from Virna and her team. Thank you!
We had an excellent experience working with Virna Brown and her team. From start to finish, they made the loan process incredibly smooth and stress-free. Their professionalism, clear communication, and attention to detail were outstanding. We always felt informed and supported every step of the way. We highly recommend Virna and her team to anyone looking for top-notch service in the loan process!
I was the listing agent on a transaction when the buyer's lender suddenly disappeared. Virna took over the loan and not only saved the transaction but was able to close quickly! She was a pleasure to work with, flexible, and kept everyone updated.
Virna is our one and only go to for any and all things mortgages. No one else we would use. We have purchased 3 homes and refinanced a handful of times at each home and every time we have done so with Virna. Straightforward, prompt and truly kind-hearted.
The Best mortgage processor in the industry. We have used Virna several times and the transaction always goes smoothly.
Virna is on top of her game. A proven professional In her field. She is quick to respond and made our transaction seamless. We cannot thank her enough for making the process go on without a hitch. We highly recommend Virna and her team.
Virna is a true expert in the profession. She is always the very FIRST person I think of whenever I have questions about financing or refinancing a property. Her decades of experience is unmatched in today's world and she always has her finger on the pulse of the market - no matter how crazy it is! Virna will always be our first choice when it comes to financing and refinancing a property!
We want to take a moment to sincerely thank you for your incredible support and hard work in helping us achieve our dream of owning a home. At the beginning of this journey, we thought it might never happen, but with God’s blessings and your tireless dedication, you and your amazing team made it possible!
You were always so helpful, answering all our questions, addressing our concerns, and guiding us through every challenge we faced. Your efforts and encouragement meant so much to us, and thanks to you, the dream became a reality, we are now proud homeowners!
We are truly grateful for everything you’ve done and will not hesitate to recommend you to all our friends.
highly recommend working with Virna & her team! they are so knowledgable, caring, friendly and really work with you through the process to ensure you understand each step and are making the best decisions for you. Her & her team were a constant support for us and answered any/all questions we had.
Great experience as usual this is not my first time to do business with Virna and won't be the last for sure
Excellent knowledge, experience and patience helping me through the process.
Virna has been awesome and very knowledgeable throughout the mortgage process
Virna was awesome and very knowledgeable throughout the mortgage process !
Virna and her team were responsive and helpful, and helped make our home buying process smooth and on time.
I worked with Virna Brown twice. She was great to work with. She is very responsive and helpful. I highly recommend her.
Virna is great to work with. She is knowledgeable, patient, and considerate.
Virna was very helpful from the get-go and kept us in the loop through the whole process of obtaining our mortgage. She sent helpful reminders throughout about any tasks that needed doing, which we greatly appreciated as first-time mortgagors. We also ended up satisfied with the terms of the loan, and felt that Virna helped us to get a good interest rate. Along the way, she also fielded plenty of questions from us and made sure we understood anything we were curious or concerned about. Lastly, she seemed to coordinate very well with the other folks involved in the purchase, such as our realtor and attorney. Overall, we would certainly recommend Virna and Envoy Mortgage to other homebuyers! Thank you so much Virna! J + C
Virna is a skilled under-writer who takes a partnership, helpful stance with her clients. I appreciate how responsive Virna is and how she take a teaching approach in her work that helps clients best evaluate their choices. I've now purchased two homes, and refinanced two homes with Virna over the course of the last 6 years. She is wonderful work with. I deeply trust and would recommend her.
Virna you are amazing 🤩 very helpful and has a good knowledge in this domain, i strongly recommend to work with her, the process went very smooth and fast than what we thought !
Virna is very helpful and she cleared all our queries and she has very good knowledge in this domain, would strongly recommend with her knowledge and experience, the process went very smooth than what we thought !
Very good
Virna & her staff at Envoy are wonderful to work with. From start to finish, they guided us through the mortgage process.
Virna is very knowledgeable, reliable and responsible. She is also very helpful. I am recommending her or referring her to anyone who needs a mortgage loan.
Envoy is the best, give them a try.
Virna is incredible! She got your back and she's very knowledgeable. Virna makes you feel that you are heard and understood. Virna is just amazing. She's running a business without making you feel so. Your interests matter to Virna. I truly encourage anyone with financial issues to reach out to her. You won't regret it!!!
Thank you very much for your expertise, patience, and kindness through this process. You made the process seamless.
Highly recommend. Virna and her team were excellent and very attentive to detail. Virna was extremely knowledgeable and quick in her responses.
Virna is just one outstanding resource. I recently began working with first-time homebuyers who will be utilizing the FHA mortgage loan to purchase. We are in the $300-$400K price point. I wanted to help educate my clients to some of the concerns the FHA appraiser would have with the property qualifying for FHA financing. Well she quickly created a FHA Standard Checklist and emailed it to me. Much time will be saved when selecting the right homes based off of Virna's checklist. Not to mention, saving my clients a negative experience of the transaction falling apart because of the FHA appraiser. Yes, some things can be corrected and get to the closing table. But being aware is crucial for the Realtor. Thank you Virna!
You have been so wonderful in responding to me on time and in respectful manner.
Virna is incredibly responsive and guided us through the process every step of the way. I would highly recommend Virna to friends & family.
Virna and her team sprung into action on a sunny weekend day to provide to us a mortgage pre-approval for our new home. She was fast, courteous, highly experienced, and she cleverly discussed financial options to enhance our purchase power. Did I mention friendly? Great job, Envoy!
Virna was AMAZING to work with! We had obstacles to overcome but Virna helped us handle them easily! I would be excited to work with her again!
I represented a Seller on a very challenging sale on which Virna was the LO for the buyer. Through delays and setbacks, Virna made sure everyone was on the same page about extending the rate lock and the significant dates. She was communicative and responsive, which made a world of difference. She helped us to keep it together and close it smoothly. I would highly recommend Virna and Envoy to any buyer!
Virna was AMAZING! She is so kind and hard working. She answered all of our calls and emails almost immediately. She was able to close our loan 2 weeks early which made it possible for us to close on our home early. We are SO grateful so all that she has done. I will recommend her to everyone!!
Very very honest, virna not only told me about the best program she has, but she also told me about programs that could be better than what she has. thank you so much!!. Highly recommended!!
Virna was a pleasure to work with from start to finish. She was on top of everything and always trying to stay a head of scheduled dates to avoid any delays. She was a true professional every step of the way! Thanks again Virna!
Amazing service they are the best
It was a great experience working with Virna and her team at Envoy mortgage for our home loan. We have been guided professionally and were cautious at very step looking out for us. It was a smooth process and no surprises at the closing. Really thankful for the team and will recommend this team to home buyers
It was really great working with Virna. Everything was very smooth and communication was very effective. The online process was great and really happy with the work
Virna is the best
She helped me from first step to getting home with full information.
Thank you Virna
I would recommend Virna to anyone! As a first time homebuyer, I did not have much knowledge on the entire process. Virna went above and beyond to help explain things to me that I did not understand. Virna was quick, efficient and always readily available as things move quick in real estate. I look forward to working with Virna again in the future!
Virna made the process of getting a home loan quick and painless. She and her team were able to bring together all of the details efficiently and answered all of our questions in a timely manner. Virna kept us tuned in to the process and was pleasant in each and every conversation. I'll turn to her next time I need a mortgage! — Jay Blanchard
Fast and easy process. Very helpful, friendly staff
Smooth close process, wonderful communication and exceeded my expectation.
Thank you for your help and support
They are very responding and cooperative . And I like Virna, she is very helpful and explaining step by step . Being a first time buyer , It was a really good experience for me . I highly recommend them.
I recently worked with Envoy Mortgage for my home loan and I have to say, I was thoroughly impressed with their service. From the very beginning, the team was extremely professional, knowledgeable and friendly. They took the time to understand my needs and helped me find the best loan option to fit my budget. The process was seamless and stress-free, and I was kept informed every step of the way. The loan officers were always available to answer any questions I had, and they made sure I fully understood every aspect of the loan process. I was amazed by their attention to detail and how efficient they were in handling my application. I would highly recommend Envoy Mortgage to anyone looking for a home loan. Their commitment to customer satisfaction is truly impressive, and I couldn't be happier with the outcome. Thank you, Envoy Mortgage, for making my home buying experience a positive one!
I had a very positive experience with Virna Brown and her team. Paul Nettle was exceptionally prompt at responding to my questions and concerns. Applying for a mortgage is a very stressful experience but Virna's team made it seamless, exciting, and informative. Thank you for helping me make my dream of becoming a homeowner come true!
Virna was on top of every aspect of the home buying process for us, from pre-approval through closing. She answered every question we had promptly and clearly. Rarely have I had such a great customer service experience. Count your blessings if you are fortunate enough to work with Virna!
Virna was so easy to work with for this first- time home buyer. She took me through the process step by step and explained things when I had questions. I'd recommend Virna for all of your mortgage needs.
Highly recommended, very knowledgeable and very professional.
Virna and her team are great to work with. Virna responds very quickly to any questions we have had. There is constant communication and updates throughout the process. Virna makes sure we understand the various disclosure forms and where the numbers are likely to change because of estimates in the initial steps. We were never surprised.
We have used Virna for several refinances and have been very happy each time
Virna and her team were instrumental in the refinancing process! I would highly recommend her services! Everything was done in a timely fashion, and she was very professional. Even given the circumstances she made it very convenient for my family. Would certainly use them again and would suggest folks to take advantage of the volatile interest rate environment!
Virna and her team were amazing to work with! She was able to acquire us a great rate and the process was very smooth! Virna kept us updated throughout the refinance process and was able to close on our loan in a timely manner. I would, without doubt recommend Virna and her team to anyone!
Financed and refinanced with Virna, the lady is very professional which made the whole process very smooth with the best rates.
Virna helped when I bought my house and has Since helped me refinance several times. She’s great to work with - ready to answer any question you may have. If you want to have a good experience getting a mortgage, work with Virna!
Virna was amazing, she got all of the finical stuff for our house done perfectly. As first time home buyers, I don't think we could've gotten all we did done in a timely manner in the middle of a pandemic without her. Virna will not sleep until you're happy with your home buying experience!
We pointed out several issues in the paperwork regarding fees, and were told that was "Just how it was done", and it would all work out. When I pressed, and pointed out that the numbers clearly did not add up according to their own form, her team essentially said they do this every day and we were stupid. We were right, and they would not admit it. Even if we were not, why dig in your heels and belittle the customer? I do not believe Virna really has anything to do with the loans anymore. We used her many times in the past. It was her "team" that created the issue and her attempts to fix it that left a very sour taste in our mouths. Will not use again. fees issues was only competitive/fixed once we started to bail on the loan and start another. I have avoided leaving a review for almost a year. --If you don't have something nice to say ,say nothing at all-- is my usual modus operandi, but the emails keep spamming up my mailbox so I am finally annoyed enough at not being left alone (as we asked) to leave one. Please leave us alone.
Everyone I had contact with was very professional and friendly.
Virna Brown was amazing to work with through the process of doing a REFI she was available 24-7 as well as her team. I would reccomend Virna for attention to detail and patience! Thank you Virna!
very satisfied. professional, responsive and simplifies the mortgage process, time and time again. thank you!
The best
This is our third time working with Virna and her team. She is amazing! So reliable, honest, kind and prompt. She keeps you informed at each step.
Very quick and easy. Virna was great to work with and I would highly recommend her!
Virna was absolutely Amazing to work with. She was very informative and steered me in the right direction everytime. I would definitely refer her. Thanks again!!
Virna Brown was wonderful to work with. She was very informative and always kept us updated every step of the way. The process was smooth and efficient and I am confident that we got it done so quickly because of Virna’s expertise. We will definitely pass her name along to friends and family.
Virna was great to work with. Extremely quick to reply to any communication, polite, professional and explained all the details we had questions about.
I refinanced my house with a Envoy Mortgage real easy it was a pleasure to work with Virna Brown looking forward to do more business
Virna is such a treat to work with. She is so organized and quick and efficient and makes the refinancing process a breeze! I have recommended her to others and will continue to do so!
Virna was there 24 hours a day to offer assistance needed to make the home purchasing process as easy as possible.
Verna was great.. actually cared about my situation and found me a great rate and terms- in fact the best rate of all the brokers I spoke with.. The process was seamless. And the attention to detail across the board was great.
Virna and her team were absolutely easy to work with from start to finish. Refinancing can be time consuming and laborious but Virna and her team made it super easy. My refi closing was completed in record time. Thank you! I highly recommend working with Virna.
Virna and her team are a real pleasure to work with. They guide you through the entire process making a potentially complex endeavor quite simple. I would highly recommend them.
THEY ARE GOOD AND ON TIME WITH DOCUMENTATIONS. THE LOAN OFFICER WAS EXCEPTIONAL AND ALWAYS IN CLOSE TOUCH. I HIGHLY RECOMMEND THEM.
Great job
Thanks
Great Follow up , great job
Working with Virna to refinance my home was a breeze. She is very friendly, helpful and knowledgeable which is what you would want in a loan originator. Her thorough review of documents and my loan process were smooth from start to finish! I would recommend her to anyone!!! — Stacey Bucci
Everything was smooth
She was on top of everything. Would recommend!
THEY ARE GOOD AND ON TIME WITH DOCUMENTATIONS. THE LOAN OFFICER WAS EXCEPTIONAL AND ALWAYS IN CLOSE TOUCH. I HIGHLY RECOMMEND THEM.
Outstanding! Very patient and professional with the whole process Thank You Virna!
Virna Brown was extremely helpful through the process. Her responsiveness was key and she was very informative.
The refinance was very easy and quick. Good overall experience.
Virna is great to work with. She makes the process painless. She is always looking to find the best deals to help you out. She has helped us out 3 times now. Highly recommended!
The best in the business! Virna takes her job to the upmost level. I am 110% satisfied with her service every time I seek her service. If you’re looking for a mortgage professional, look no further. Satisfaction guaranteed!
Virna Brown is so professional , she made our step to finance our house so easy and most important less stressful , and she is always ready to answer any question, and gave us the best rate , thank you
I'm glad to choose Envoy to work with it. Specifically when Virna helps us to give us the loan and I appreciated her patience to realize everything about loan processing and she always responds about all our questions anytime even after we bought the home . She doesn't hesitate to answer any questions with pleasure. Thank you Virna so much
Virna Brown is awesome. She thoroughly works to get her customers the best deals that they qualify for. She diligently worked with us to get all the paperwork and backup documents needed to obtain our loan. Thank you Virna, we are very happy to have met you, we pass your name along to our friends and family to contact you. We would be lost without you!!!
Very helpful , positive energy
Always easy to reach to and available to work with people
Always positive attitude and provide the client with good rate
Virna is just the best. If I and my family are living in our dream home it's all due to her help. With the best affordable rate, always ready to answer questions and made sure her clients are on thesame Page.
This is my second mortgage with Virna. She was always responsive and helpful with any questions I had. Would use her again.
Simply Virna is the best , had a great experience , quick respond , explain everything and made the process easy . Highly recommended.
Thank you so much Virna
You did a very good job and great service
Great experience. Excellent follow up on through with all aspects to my mortgage experience
Virna and her team are absolutely fantastic to work with. She made our refinance extremely fast and easy. From start to finish and every step in between she exceeded my expectations. Thank you for your hard work Virna! I highly recommend Virna Brown.
Virna was great to work with. She made the process seem easy and I would highly recommend virna if you are in the market to refinance.
My journey with Virna began when I asked my real estate, who sold me my home eight years ago, whom she would recommend to handle the refinancing of my home as it was the ideal time to take advantage of the historically low interest rates we are currently enjoying and may never see again. I would trust my agent to give me sound advice on a multitude of topics, so when she said Virna was amazing, I took her at her word. She sent me Virna’s info and within minutes she called me. We chatted about my agent, my home (if there were any projects that needed doing and/or if I just wanted to lower my rate), and would I want to take any cash out of my equity. Virna walked me through the whole process, time table (she was right on the $ no pun intended), documents I would need, how long I wanted the mortgage for, etc.. Everything she said was right on target, (rate), etc.. I had friends tell me how daunting home refinancing can be and I thought, “Oh no, root canal time”! That couldn’t have been further from the truth in my case. The process was a breeze! I met with her once, but most everything was done on line. The staff at Envoy were wonderful with a lightning fast response when warranted. The closing, WOW, it was done at my home, at my convenience, need I say more? I will recommend Envoy Mortgage and Virna to anyone I know who needs a mortgage. They are unequivocally the best!
Absolutely
I have had the pleasure of working with Virna 3 times! It is always quick, easy, successful.
This was a fast, easy process all around. We closed in just 2 weeks in the middle of a pandemic. Virna was always making herself available to us for any questions.
Virna Brown was a pleasure to work with. She is very knowledgeable and answered all my questions, no matter how simple or at what crazy hour I sent them, I really think she doesn't sleep. She kept us informed at every step of the process. I've re-fi'ed at least 4 other times over the years and found Envoy's use of digital documentation to be easy to use, it also made it simple to keep track of what had been done and what was needed. I look forward to my next re-fi when rates drop (fingers crossed), and will most definitely be using Envoy and I’ll be asking for Virna. -Thank you,
Great experience, outstanding team always there to answer any question. I was very anxious about the whole mortgage thing as it was my first, but really didn't face any challenges everything was taken care of for you.
Our experience with Virna and Envoy Mortgage was nothing short of stellar. Questions were always answered quickly and thoroughly, and when the time called for it phone conversations were always pleasant. Virna was incredibly helpful and thoughtful throughout the entire process and always left us feeling confident about our mortgage situation. I highly recommend using Envoy along with Virna for any mortgage needs!
Thank you Virna for going above and beyond!
Virna answered all my questions and made the process easy and quick. She kept me informed with every step.
The closing went easy as well, I am happy with the whole experience 😊 I definitely recommend her to everyone I know.
This is the third time we have used Virna for our loan needs and she has been perfect to deal with every time. I would recommend her to anyone.
Miss Virma brown is consummate professional . She is awesome to work with. I love her work ethic. Very energetic . I’m looking forward to working with you in the near future . I will definitely recommend friends and family’s member to you . (Any one ) consummate professional . Awesome . Awesome . Awesome . 🥰🙏.
she is simply amazing. We are enjoying our new home because of you. Thank you again.
Virna was absolutely wonderful. She responded almost immediately to every email. The process was so smooth. I highly recommend
They just made our refi process super simple. Very easy to work with
Excellent customer service
She’s the best! Through and through from start to finish and some she’s there to help you with whatever you need!
Dedicated and easy to get in contact with if you have any questions. Awesome to work with.
Top notch service and no snags along the way. Wouldn’t hesitate making a recommendation!
Virna is great. Have worked with her many times and always happy
Very easy process and a great rate , Virna is the best!!
It was good and she makes the process fast
Virna and the team at Envoy Mortgage are a pleasure to deal with. Virna is extremely responsive to questions and concerns and will often respond during off hours and weekends which is very helpful. She explains the mortgage app process such that anyone can grasp it. I would deal with Virna and her team again.
Our second experience with Virna was just as wonderful as our first. Completely competent team. Highly recommend.
Virna was very helpful and kept us in the loop on all that was going on with our loan! Very helpful!
It was a pleasure to work with Virna and I would recommend her without hesitation! She truly looks out for her clients. Despite a global pandemic and widespread uncertainty, Virna was always available to answer questions and she went above and beyond to educate me on the refinancing process. This was my second time working with Virna and I recommend her without hesitation. She is the best!
Virna was excellent! She was on top of the loan process from start to finish. She worked very hard to navigate the refinance process during the pandemic. Thank you Virna!
Virna was always quick with a response and made the process so much easier. Everyone we worked with took time to mention how great Virna was. We would recommend her to anyone.
Virna was excellent to work with. She was on top of every step of the process from beginning to end. She navigated the complexities associated with lending during a pandemic. Thank you very much!
Very professional, very active and easy to reach.
Provide explanation to most difficult issues. Offered a kind rate as well
It was a wonderful experience to work with her
Virna has been an amazing resource for refinancing! She is always ALWAYS available for questions and is extremely helpful (and has an amazing memory!). We actually followed Virna to Envoy from another company and completed our first home loan with her as well.
Virna was fantastic to work with. I needed a seamless, quick closing and she went above and beyond to make sure I had the information I needed to gather my paperwork and she was also able to button up any potential issues that could have been flagged in underwriting. It's the first time I've gone through this process without underwriter questions. I highly recommend and will work with her again.
This was our second time working with Virna. She once again was amazing! Virna and her team are always on top of everything . They are helpful, and always available for questions. They are prompt and diligent about their work. I would HIGHLY recommend Virna and her team!
Excellent experience using Envoy, with Verna Brown. This is the second time Verna Brown helped us get our mortgage. She is a dream to wok with and makes the process so easy. Thank You Verna!
Virna makes financing or in my case refinancing simple and painless. She is great throughout the process and is always quick to answer any questions when they arise. I couldn't recommend her more highly!
Excellent, quick, attentive to details. Recently completed a cash out refinancing with no problems.
Would definitely use her again and recommend her.
We recently bought our first home and I cannot stress enough how amazing Virna Brown was from the very moment we spoke with her and throughout the entire process. You will not meet a more detail oriented person. She took the time to answer every silly question we had to make sure we were comfortable every step of the way. A true professional.
In a challenging time, even a pandemic can't keep Virna down! As always, Virna rose above and beyond the normal practices to ensure our refinance went off without a hitch. Frequent communication and proactive steps she provides make her stand out as a true professional. Thank you!
We have worked with Virna for many years as we bought a house then refinanced it. Each time, she and her team have given us very quick service, communicated extensively as the process went on, and ensured everything went smoothly and on time.
We recently purchased our home with the help of Virna. Virna was very professional at all the time. She was always available and pro-active in keeping me informed on all steps. She never failed to answer the phone or return messages. Lucky to have Virna . She amazing and very knowledgeable and patient. Was very transparent and willing to explain everything. We would 100% recommend our friends to work with her.
Very helpful and informative
I have Worked with Verna for many years now she is terrific to work with very knowledgeable and always up-to-date with all the stuff that A home buyer needs to now
We greatly enjoyed working with Virna Brown on the purchase of our new home. Not only was she prompt with communication, but she provided excellent guidance throughout the process. As we closed during COVID19, she was very proactive on additional steps and hurdles that occured due to the changing economy. I would highly recommend Virna to anyone looking for financing!
My wife and I have financed several new homes as well as refinancing each of these through Virna. Our children have also used Virna in purchasing their first homes. She is professional, courteous, and thorough. With all these closing, we have never had an issue. We can't recommend her enough!
Virna is the BEST around! Have used her for 3 home purchases as well as several refinances. Awesome top notch and gives the best advice!
Very helpful and always there when you have questions.
We have worked with Virna twice (once to purchase a home, the other to refinance). In both instances, we were more than impressed at Virna's hard work and ability to make us feel like a priority. I wouldn't want to work with anyone else for any future mortgage needs!
Virna and her Team are great to work with. Their professional guidance throughout the entire process made the experience quite easy.
Virna is special and great if you need a house just contact her she did it for my family
Thanks Virna
Can't say enough about Virna, She is a wonderful professional Lady knowing exactly what she is doing and what is needed for each aspect to have a successful closing on time with the best rate, simply she is easying all the difficulties. she is really a trusted advisor and honest. Many thanks, Virna and appreciating all of your awesome support.
Virna was always available to help with any questions I had and was very professional and knowledgeable. She made the process as smooth and stress free as she possibly could.
Absolutely! I tell everyone about how helpful Virna has been. Answers calls and emails immediately. Explains everything clearly. Virna has gone above and beyond for us. I wouldn't use anyone else.
Virna takes the time to explain what is going on throughout the process. Her great attitude, attention to detail and prompt response (even at the wee hours) never leaves you hanging. She collaborates with like-minded individuals to ensure that the process moves smoothly.
Virna was very helpful and quick to respond to any questions or concerns.
Virna was so easy to work with. She really knows her stuff and moves things along with no fuss. I definitely recommend Virna.
Virna and her team were amazing to work with. I would highly recommend reaching out in you are considering refinancing. Communication was amazing every step of the way!
Virna was very attentive, professional and knowledgeable through out the entire process.
Thank you !
Everyone is very helpful and informative. Everything was very easy even during the covid pandemic.
Virna rocks!
This is our second mortgage with Virna and I'd use her again in a heartbeat!
Virna has been helping us for years, ever since we purchased our home back in 2008. We would never consider going anywhere else for financing. She is hard working, fair and looks out for her clients. One of the best service providers of any kind that I know. Highly recommended!
This is the second time we used Virna for our mortgage needs and each time she has been absolutely amazing! She is really on top of things, very detailed and always quick to get back to you with answers.
Very easy to work with and made the process seamless
Excellent to work with. On top of things and professional. Great use of technology.
Very prompt with responses. Very friendly and my many questions. Highly recommended. Accommodated COVID situation very well.
Working with Virna Brown was a pleasure! She is professional and knowledgeable and extremely accessible if I ever had any questions. I had the pleasure of refinancing with her twice, and each time it was easy and smooth. I would not hesitate to utilize Virna again, she is absolutely the Best!!!
I recently worked with Virna to procure a new Mortgage for a home I was planning to purchase. I was referred to Envoy by a good friend. At first I was a bit skeptical of not going to a bank directly, but after speaking to Virna I was reassured that she would be there to help along the way, to which she did. I was very satisfied overall with the process even with a couple speed bumps along the way, which Virna and her team were able to address. I will suggest Envoy to friends and family as the need may arise.
Simply the best!!! I would recommend her to everyone!
We have worked with Virna Brown of Envoy Mortgage for two transactions. The first in 2018 when we purchased our new condo and the second time when we did a refinance in 2020.
Both times Virna has provided outstanding customer service. She always responds to our requests so fast.
Being a former manager of operations and customer services for 37 years, I know how important timely and accurate information to the customer is.
Virna is the best we have ever encountered in the mortgage industry.
Contact her for your next mortgage requirements. You will not be disappointed.
I had the pleasure of working with Virna Brown at Envoy Mortgage. From our initial conversation Virna was proactive in every way assisting me through the process. She made it easy and stress free and by far the best experience I’ve had dealing with mortgage companies.. I can’t thank her enough for assisting me get into my new home.
Virna and her team did a great job during our refinance and we highly recommend! Her experience and knowledge is evident. As our refinance process from beginning to end was stress free. Thank you Virna!
Virna is the best! Very quick to respond and always happy to help in any way, would definitely recommend Virna to anyone in the market for a loan! She made the process of buying my house and also refinancing super easy!
"I can honestly say Virna Brown made my first home buying experience a very pleasant one. From our first conversation she explained each and every option that was available to me and I never felt pressured into any decision. My phone calls were handled in a professional and timely manner. All in all I really couldn't imagine my home buying process being any easier. Even now that the deal is done I would still feel 100% comfortable calling Virna with any questions. She extended her expertise beyond the scope of the business deal and I look forward to contacting Virna for my next home purchase. Thanks for everything Virna! "
Virna and her staff were amazing every step of the way. It was a difficult time but they worked hard thru it all to make sure my loan went as smooth as possible and at a lower rate. I felt like Virna was a long time friend or family member. She was so committed to helping me out. Thank you Virna. 🙏
I believe Envoy is the best place to go to get your Mortgage. I ran into several issues ( more than the normal). Virna was there every step of the way guiding me and helping me through this process. I wouldn’t go anywhere else.
Virna is the most responsive person I have dealt with in a professional setting. She knows her stuff and she makes the process easy. We refer her to everyone we know.
I had a great experience working Virna, she very knowledgeable, very friendly and she will navigate you through the entire process, answer all you questions and definitely get you the best interest rate on the market today , what I really like about her that she always answer calls all the time and she help me with my home insurance. She will help you in every possible way and I can’t thank her enough. I really recommend her to anyone in the house market.
I have worked with Virna for close to 10 years now, and I have been really happy with her. She is responsive and thorough with the financing process, and would patiently and informatively answer any question or concerns you would have.
Our experience with Virna was excellent. We’ve worked with her on three mortgages now and I wouldn’t want anyone else on our side throughout the sometimes lengthy process!!
Virna was fantastic to work with; she knew I wanted to close fast and she moved very quickly - also making sure I was providing all I needed to keep us on track. We could have closed in 3 weeks except for a seller issue that slowed us down some...but even then, Virna was so knowledgeable and supportive. She shepherded us through to close like the pro she is - I'll definitely work with her again.
Virna brown is one of the top lenders I worked with she helped us through the mortgage process until the end
We even doing the refinance through her she’s helping us to choose the perfect day for the rate.
Thank you so much for your help and support
Virna did a great job helping me with my mortgage. Being in a difficult financial situation, she helped me navigate all of the paperwork and made the process very simple. I would highly recommend Virna!
thank you for everything you did for us we love to work with you again
Hi,
Working with Virna Brown is a pleasure. She is very thorough, thoughtful, persistent, knowledgeable and gets the tasks done so you can rest assured that everything is being processed accordingly and in a timely fashion. The folks on her team are amazing as well. Highly recommend Virna Brown.
Verna Brown is the best! She’s a consimet professional and a pleasure to work with.
Great experience with Virna she was fat and made it easy
I highly recommend using Virna Brown for all your home financing needs. She was always on top of everything my husband and I needed while we were financing our home. We couldn’t have done it without her! Thank you Virna!
She work hard and honestly.
Virna was very hands on and guided me through the entire lending process. She presented me with all my options and together we chose the one that was most beneficial. I plan to use her for any future transaction and spreading the word of her amazing service.
I am glad my fiancee and I met Virna. She was very helpful and thorough with the process of securing the loan for our first home. She was always available for questions and also educated us on the different programs we qualified for. I will surely recommend her to my family and friends.
Virna was great to deal with! Always available (even weekends and after hours) and was able to explain everything to us. She always answered our questions promptly and thoroughly. Highly recommend!!
Working with Virna Brown Was the BEST Experience and buying my 1st home she kept me updated on every little detail made me feel very comfortable on everything that was going on and always kept me aware of everything Very kind I would recommend anybody that work with Verna Brown is the best she made my dreams come true THANK U VIFNA
Virna is great to work with we have worked with her on several projects she is super efficient and knowledgable couldn’t ask for a better person
Virna was very helpful and she made all process easy for us .
You could not ask for a better person than Virna Brown to guide you through the home buying process. She is a tireless worker with a laser focus and a razor sharp eye for details. She is the real deal.
Virna you are the best and very helpful with your advice special for me for first time home buyers
Superb service and attention to detail. Thank you for making the process stress free.
Viena Brown and her team are Dedicated to get the best offer for customers. They make the process Easy for First time homebuyers .
Virna Brown our mortgage lender with Envoy Mortgage provided an exceptional experience for us during the mortgage process.
Virna provide an extremely professional and seamless approach to obtaining the financing we required. She kept us up to date at all times
as our mortgage progressed and made for a flawless closing and on the date we needed.
We most definitely will be using Virna again in the future.
Do not hesitate to call her should you want the best service we have found.
Virna was excellent. I highly recommend her, she helped us find a mortgage in a highly efficient and stress free way. Always calm, reliable and friendly.
Awful!!!!! Worst experience I could ever imagine. I would rather go homeless than deal with Verna Brown or Envoy mortgage ever again. Due to her stunning incompetence we nearly lost the home we were trying to buy. I do know for a fact she has caused this with a friend of mine that ended up with her and two weeks before the closing the home was lost! I have no idea how someone like her keeps her job. I do not recommend her or the company she works for!!!!
Virna was excellent to work with. Kept us informed and up to date almost daily. Appreciated the advice of a knowledgeable pro! Would highly recommend her.
Virna Brown is the best! I don't waste my time with anyone else. I have used her service 5 times in the past 3 years. She's great! I have recommended her to all my friends and family.
I received excellent mortgage loan service from Virna therefore I would recommended her.
I refinanced my home 2 years ago. My daughter was getting married at that time and I need some extra money. Virna helped me navigate the refinancing process, she was very responsive when I had questions. Virna is professional, friendly and reassuring. It was a pleasure working with Virna and I highly recommend her.
Very professional experience from beginning to completion of process. I do not hesitate to highly recommend this entire staff for making a huge investment far easier to process and understand. Thank you for all you did to speed us through everything.
Virna was professional, efficient and very responsive to our needs! She held our hand through the process and we couldn't have asked for more!
Working with Virna made everything so much easier! Would highly recommend her and plan to work with her and her team again soon!
Virna was incredibly knowledgeable, thorough and helpful. I couldn’t have purchased my first home without her!
Virna was great. She really did an amazing job of helping my wife and I find the best option for us when we shopped for our first home. She was always easy to communicate with and responded promptly to all messages and questions that we had. Even after we closed on our home, Virna and Envoy Mortgage have been in touch frequently to make sure all of our needs have been met. We couldn’t have asked for more.
Virna did an excellent job helping us to get thru the exhausting mortgage process. Couldn’t have done it without Virna and her team! Thanks a bunch. Deb & Ed Carroll
Virna Brown is wonderful to work with. My husband and I have always utilized her expertise with home loans. I recommend Virna and her team for all of your home loan needs.
I am very grateful that I found Virna, she and her proficient staff helped me acquire a mortgage that met all my needs. My circumstances were quite unique and also had a deadline that had to be met. It wasn't an easy one but she always greeted me courteously and professionally. My correspondence between Virna and her staff were always met with prompt responses. I would not hesitate to use her again and recommend Virna for her substantial knowledge in the Mortgage field. Gary B.
Virna is a true professional and someone my family and I were lucky to have on our side. She took a challenging situation in stride and came through for us! I can't recommend her services enough!
Virna has been incredible to work with. We have done two home purchases and a refinance with her and she always makes the process smooth and stress free. Besides being very knowledgable she never gave up on our dream home.
Working with Virna ease pur mortgage process alot, as she is smart and know eexactly how to do her job.
Once we told her what we are looking for and whats our limits she quickly explained to us all the available options and recommended to us the best one.
Thanks God she already helped us get pur first home.
I HAD A WONDERFUL EXPERIENCE!